The string of outages , malfunctions and bugs that havehobbled Twitter for the past week and a halfprompted the caller to issue another apology and explanation for its technical woes on Tuesday afternoon .
In an officialblog post , Twitter identify fundamental factors that have contributed to the problem , such as a spike in usage induce by the World Cup and the discovery of bug while performing both short - term and foresightful - condition organisation enhancements and upgrades .
“ As we go through this process , we have uncovered unexpected cryptical issues and have even caused inadvertent downtime as a result of our attempts to make changes . Ultimately , the changes that we are making now will make Twitter much more reliable in the time to come . However , we sure as shooting are not happy about the disturbance that we have faced and even get this week and empathize how they negatively impact our users , ” the post reads .
It ’s the second such “ mea culpa ” financial statement Twitter has cut in less than a week . On Friday , Twitter chalked up the problems experienced until then to faulty planning , monitor and configuring its internal meshwork — issues it proceeded to accost by doubling the meshwork ’s capacitance , fine - tuning its monitoring and re - fine-tune its loading balancing .
The problems , which started two weekends ago and continued Wednesday morn , have include complete outage of the Twitter site and its third - political party lotion platform , intermittent availableness issues , localization and upgrades fail unsound and hemipteron pretend specific features and capability , allot to entries in the Twitter Statusblog .
“ I think it is disgraceful that Twitter is make these on-going outage issues . Being transparent about their job is dainty but it is not a relief for grow it right-hand , ” said Mike Gualtieri , a Forrester Research psychoanalyst , via einsteinium - mail .
“ My sensation at this point in time is that there is a technical leadership and direction exit that needs to be solve so as to lick the outage issues , ” he contribute .
However , one must keep in mind that the trouble have been far from ruinous and that Twitter is a innocent service , said Ken Godskind , chief scheme officer atAlertSite , a WWW web site public presentation monitoring companionship .
According to AlertSite ’s monitoring of Twitter ’s log - in process , the average response time in April was 7.15 seconds with a 98.6 percent achiever charge per unit for load the substance abuser ’s account pageboy . In May , the numbers were 7.29 second and 99.68 pct availability . This month so far , the availableness is down slightly to 98.46 percent , but the mediocre response clock time is much faster : 5.92 seconds .
“ In Twitter , I see a growing youthful company attempt to keep up with demand and trying to build a sustainable business model , ” he said in a telephone interview .
Because Twitter has become so wide used among all type of mass medium company , let in newspapers , TV connection and cartridge clip , to promote their content , it catch penny-pinching scrutiny from the insistency than other Internet society , he read .
Under these circumstances , Twitter is dealing right with the situation . “ They require to keep doing what they ’re doing : play with humbleness and transparence . They ’re too bighearted to hide , ” Godskind said . “ Show you ’re addressing the problem . ”
So far in June , the Twitter.com home pageboy has been down for 5 60 minutes and 22 hour , the worst month since August 2009 when it was unavailable for almost 7 hours , accordingto WWW uptime monitoring party Pingdom .
Twitter ’s frequent and lengthy outages in 2007 and the first half of 2008 chair its “ fail giant ” wrongdoing icon to become a form of pop culture symbolization for WWW web site downtime and malfunction in worldwide .
Despite that early bad reputation , Twitter , plunge in March 2006 , care to significantly issue down on its outages later in 2008 and throughout 2009 , although it still had bad months , like August of last year .
After 2010 got off to a relatively solid start in terms of availability and uptime , things have clearly run this month , at a meter when the stakes are higher than ever for the democratic microblogging and societal networking troupe .
Twitter ’s outage and malfunction are like a shot noticed worldwide , because it is the preferred free online puppet for someone , marketers and public figures to release short , text - based position update , with about 2 billion of them posted in May , accord toPingdom .
In gain , the company found in April its advertising program , called Promoted Tweets , which will be key to its receipts - render efforts , so that Twitter can hold itself financially by monetizing its massive usage and popularity .
