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Firefighters battle the Palisades Fire in the Pacific Palisades neighborhood of Los Angeles, California, US, on Tuesday, Jan. 7, 2025.

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Wildfires are currentlydevastating the greater Los Angeles area , cauterize over 45 square miles , torch over 1,300 structures , and putting nearly 180,000 multitude under evacuation orders as of Thursday . And yet , TikTok ’s LA - found employee are being secern to either continue their workplace from home or expend their personal / sick days if that ’s not potential , while the company ’s LA office stay closed due to powerfulness outages triggered by high flatus .

Already , the Palisades Fire is skinny enough to TikTok ’s office that sens can be insure out the windows . But although the Culver City - based part itself isnot under mandatory voiding ordersat this time , both it and many employees ’ dwelling house are impacted by the fires , windstorm , and related problem .

TikTok ’s employees in the region hail from all over the encompassing LA area — some even permute hour into work — and many of their homes are currently without power , Wi - Fi , or both , we understand from employee sources at TikTok . Some could even be under excreting orders of their own ( though we have not straightaway confirmed this at this time ) .

Unfortunately for staff dealing with this great - weighing machine natural disaster , TikTok is telling them to use their personal or sick clip to account for the daylight they need to take off due to these conditions .

In message from TikTok leaders to LA staff , the company inform employees that the LA federal agency would be closed on January 8 and would rest shut through Sunday , January 12 , as the fires continued to ravage the arena and the role itself is without power . The day the spot is fold are being made Work From Home day as opposed to days off , however — unless an individual squad leader decides otherwise .

In one content , an 60 minutes representative shared connection to other company resource for those impacted by the fire , admit a Mental Wellbeing Portal , a way to sign up for spare mental wellness session withLyra , and a link to TikTok ’s “ PSSL ” policy . The latter refer to TikTok ’s paid sick and safe leave program — fundamentally , sick meter and personal days .

TikTok ’s LA employee have 10 paid sick / personal ( PSSL ) day per class in addition to 15 PTO ( paid prison term off / holiday ) mean solar day , if they were take before June . These sick / personal day are highly coveted , too , as TikTok ’s rigid return - to - place insurance policy requires employees to work from the office a lower limit of three days per week . ( The Day of the calendar week are chosen by the squad and ca n’t be swapped for other days if needed . )

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That means if an employee is feel ailing , like with a wide-eyed cold or flu , and they do n’t want to spread their sickness to coworkers , they do have the option to stay home . But because they ’re required to be in the office for three days each workweek , they would still have to utilise their PSSL hours and take the day off on those work - from - home - while - nauseous solar day ( rather than being allowed to work from home with no penalization ) .

This week , TikTok ’s LA staff are being demand to utilize their personal / sick days if   they can not work from home due to powerfulness or Wi - Fi outages , or if they ’re under evacuation ordering ( unless their entire team has been given prison term off , which is not the case for many impacted by the fires ) . This will them few days after in the year to habituate in case of an actual illness or other personal emergency , like quell home to care for a sick nipper . If they do n’t have enough PSSL hours uncommitted , they can either borrow from next twelvemonth or use their PTO time rather , we understand .

Employees who can play from home still must go into their “ My RTO ” portal , where they cope their sick sentence , and exchange their work - from - abode status to “ natural disaster ” to not be penalized . This wo n’t deduct from their PSSL hour , though .

Meanwhile , TikTok ’s PSSL policy documentation does n’t specifically state that the sentence can be used for innate tragedy , such as these massive wildfires .

Instead , the policy say employee can use the metre for either a strong-arm or mental wellness condition , to take care of a family appendage with a wellness condition , or if the office is shut by the “ order of public officials ” due to a public health emergency , including exposure to an infective factor , biological toxin , or risky textile . ( While , arguably , smoke in the area could be “ risky , ” not every TikTok LA employee face poor strain quality is also under an voiding order enact by a public official . )

In several interior messages shared with us , employee are reporting their home has no power , or their urban center overall has no power . ( News theme indicate that some4 million citizenry are without powerdue to the wildfire as of yesterday . ) Some employees are worried about how bad their air quality is getting . Others are apprehensive about using up their precious battery power or generator fuel just to shape at home base , as it ’s ill-defined how long these power outage will last .

present the insistence TikTok is under due to theupcoming ban in the U.S. , which is credibly already impacting U.S. employee ’ mental health and stress levels , being secern to keep work through a disaster of this scale derive across as a small tone - deaf . In fact , some internal messages refresh by TechCrunch have very much a “ concern - as - common ” vibe to them despite the plate of the catastrophe at hand . One lead , for instance , reached out to an employee without power for a status update on some of their study , messages show .

Employees have been told to get hold of the EAP ( Employee Assistance Program ) or their HR repp if they are separate they require to evacuate . Though there are many message from leader strain that employee should put their own prophylactic and well - being first , asking staff to vex about using personal days if they ca n’t work from home seems to counter that narrative .

TikTok was ask for comment but did n’t pop the question a answer onwards of issue . After publication , the fellowship issued a instruction , shared with TechCrunch . ( See below ) .

TikTok claim that any communications to LA employee telling them to use personal sentence if they ca n’t ferment from domicile due to fires , power outages or net issue must be a misunderstanding . ( We should mark that we ’ve go steady screenshots of TikTok hour ’s communication to staff that contradict these claims . Additionally , after the story was published , TikTok enable a feature that now alarm everyone in a troupe - wide Lark channel — a Slack competitor from TikTok parent ByteDance — when a screenshot is taken . )

“ The refuge and well - being of our employees is our highest priority , ” a TikTok voice said . “ In light of current circumstances , our offices have been closed since Tuesday and will stay on so for as long as necessary . While employee who can work from place safely are encouraged to do so , we also know the unparalleled challenges this site may present and are committed to supporting our team with flexibleness if they are unable to wreak remotely at this time . ”

According to Pooja Nair , a cooperator at Ervin Cohen & Jessup LLP in Los Angeles , it is generally legal for a company to require that employee utilize personal time off for natural catastrophe when the employee is unable to work .

However , an employee should only be demand to use accrued sick parting for absences in which the pauperism lessen under a permissible consumption , such as wellness issues or to give care for a family member , Nair articulate .

Sarah Perez can be make via email at sarahp@techcrunch.com or @sarahperez.01 on Signal . notice that this article was update after publication with TikTok ’s statement .