customer often moot whether it ’s worth gettingAppleCare+coverage for their Apple products . This represent a substantial additional cost , but in the consequence that your machine suffers accidental damage , the insurance will cover most of the cost of repairs . On balance our advice tends to be that take out third - political party policy or else , or simply saving your money , using a cause and being careful , is a better option . But it ’s really a personal decision .
Your decision may , however , be influenced by a case that show up on societal medium recently . ARedditorgoing by “ frk1974 ” ( perchance not their real name ) say they were involved in a serious railcar stroke in which their MacBook Pro was severely damaged : an accompanying photo shows a machine that is catastrophically bent and heave . Worse still , when they went to Apple to postulate for this to be covered by AppleCare+ , they were told that it could not be replace because it was “ too damaged . ”
Needless to say , frk1974 was displeased by this decisiveness , line it as a “ sorry storey ” and “ money blow . ” It does seem odd since the entire purpose of taking out AppleCare+ coverage is to guard against inadvertent damage . equipment casualty such as this , one would suppose .
I ’ve just looked through theterms and conditions[pdf ] for current AppleCare+ policies , and be warn that it ’s 17 pages long ; for this reason , as well as my lack of legal expertise , please do n’t take my analysis as watertight . ( It ’s also possible that the Redditor has left out important aspects of the case , or is misreporting Apple ’s action and/or statements . ) But while I can see a few reasons why Apple may have made this conclusion , none set with the description “ too damaged . ”
In the T&Cs , there is a list of 14 exclusions : setting under which Apple will not cover accidental damage . And of these , I think two could use here .
But the Redditor describes the conversation differently : “ [ They ] at once pointed me to a paragraph in the [ AppleCare+ ] footing where they state : fold and crushed devices are not pass over … This is not advertise at all of course , but it ’s there . ”
I ’ve run a search for the word “ folded ” and “ crushed ” and ca n’t see them anywhere in the T&Cs I ’m look at . Perhaps this means the Redditor sign up at an earlier date and therefore has a different set of conditions . Or perhaps they , or the penis of stave they spoke to , became confused at some point in the conversation .
AppleCare+ for Maccosts $ 299 for three years of reportage and is supposed to be $ 99 for screen damage or outside enclosure legal injury or $ 299 for other accidental damage . Apple also sellsAppleCare+ with Theft and Lossbut only for iPhones .
Nevertheless , it seems that we should update our advice to say that you should cautiously check off the terms of your AppleCare+ policy to see if unusual situations like this are covered . And be prepared to , as one commenter suggests , “ take a cock and make it straighter . ”
