Are you having trouble sending or pick up textbook messages using your iPhone , iPad , or Mac ? Have your usually blue speech bubble turned green ? Are messages not evince up in the right social club ? Is iMessage telling you that your text has n’t been delivered ? Are you enquire why iMessage is not work ?
In this article , we look at the causal agency of iMessage unsuccessful person and offer square troubleshooting tip to assist you fix the messages app on your iPhone , iPad , or Mac . Find out how to tell if iMessage is down , what to do if iMessage stops working on your iPhone , and what to do if iMessage is not work on your Mac . We will help you secure all your iMessage problem .
If your Messages app on your Mac stops syncing with other devices read this : How to secure substance syncing on a Mac .
Check Apple’s site to see if iMessage is down.
Why is iMessage not working?
There are lots of rationality why iMessage can give up working : it could be an take with Apple ’s iMessage server , a problem with the Messages app , or your preferences could want adjusting . Before we move on to specific difficulty , permit ’s turn through nine simple troubleshooting footstep that will solve the most common issues with iMessage .
1. Check if iMessage is down
The first possibleness is that the server that iMessage is run from is down – which could mean that iMessage is n’t work for anyone . This is rare , but it does happen occasionally .
you may go over if any of Apple ’s online religious service are experiencing outages by checking theSystem Status page ( U.S.)orSystem Status page ( U.K. ) . get across the + to see all the services and scroll down to iMessage
Check Apple ’s site to see if iMessage is down .
Check Apple’s site to see if iMessage is down.
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On this page , Apple gives you a head - up about any armed service with planned maintenance piece of work , along with a report of any recently resolved issue in any of its avail . However , if your issue has only just appeared , hold in mind that the internet site ’s update absolute frequency tends to be evaluate in moment , not minute – perhaps as many as 30 on occasion – so the problem may not have been spotted yet .
Even if Apple ’s System Status site suggests all is well , there could be an outage that ’s local to you . As an choice to Apple ’s page , you could tryDown Detector ( U.S.)orDown Detector ( U.K. ) , which provides a graphical record detailing outage reports from the retiring 24 hours , and even an outage map to see whether you ’re in an affected area .
You could also seek for the word iMessage and related terms on the societal media service of your choice ; if lots of multitude are talking about the problem then it ’s intelligibly not just you .
The good news is that even if iMessage is down , you should still be able to pass along with your admirer via normal text .
If iMessage is fail , your message should automatically be pushed into green - bubble texts instead of gloomy - bubble iMessages . Green argue that the message is being sent as a textbook , rather than an iMessage ) . ( Here’show to tell an iMessage from a standard SMS text . )
If this is n’t working for you , take our scout tosending text edition when the recipient is n’t getting your iMessages . If an iMessage is n’t post if you gruelling press on the message you should see an option to “ Send as Text ” .
2. Make sure you’ve got a connection (and enough data)
iMessage needs a datum connection to work , so you need to verify you ’ve got a good cellular connection uncommitted ( 3 grand or above ) , or a good WiFi signaling . Without WiFi or a cellular datum connection , your iMessage wo n’t send off .
Check you may get at the web by performing a quick search in Safari . If you see no results you ’ve identified the ascendent of your problem .
If you do n’t have a good cellular connection you could try turn Airplane Mode on and off to see if you’re able to improve your receipt . Depending on your iPhone either swipe in from the top right hand or swipe up from the bottom of your iPhone or iPad screen , and select and deselect Airplane Mode – the plane picture .
Even if the cellular connection is great , you might not have enough data . Is there a fortune you ’ve used up all your data for the calendar month ? Are you even certain that data is included in your declaration ? adjoin your internet provider to moderate . ( Read abouthow to save datum on your iPhone here . )
If you are out of data , or the cellular connector is poor , try one of the pursual :
3. Make sure iMessage is on and set up correctly
chequer you ’re set to send and receive iMessages by going to preferences > Apps > Messages and check that iMessage is turn on .
If when you get to this page you see a message suggest that iMessage is “ waitress for activating ” or “ Activation unsuccessful ” , then record this article : What to do when iMessage wo n’t touch off on your iPhone .
If iMessage is switched on and there is no message about activation , check that your phone is sic up aright to receive iMessages : Go to configurations > Apps > content and check the electronic mail destination and mobile numbers you have listed in Send & Receive .
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Assuming it ’s not an activation issue , run through the following :
4. Turn it off and on again and restart Messages
As in all good troubleshooting articles one essential piece of advice is to turn it off and on again . You could start off by swiping up on the household concealment and then filch up to fold the Messages app , before relaunching it . If the app was hanging this may well bushel the problem .
If thing still are n’t work you could assay the chase :
For related advice you may also care to readHow to send and find text messages on MacandHow to use Messages on the iPhone .
5. Delete some messages
If your Messages app has a pile of photos and video it might slack down a bit . Deleting some of your iMessages – specially the ones with lots of exposure might work out the problem ( but note that images sent via iMessage do n’t mechanically seem in your Photos app ) .
There are a few ways to reduce the size of your iMessage program library .
6. Check iOS is up to date
If your software is n’t up to date there may be a bug stop it from working properly .
To verify if an updatedversion of iOSis available ( and download and set up it if so ) , go to preferences > General > Software Update .
For more detail on the update physical process and the return it may implicate , seeHow to update iOS .
7. Check Network settings
ensure it ’s not a problem with your web scope .
Here ’s how to readjust your internet preferences if substance are n’t send off .
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8. Check Time Zone settings
Some users have found that they had problem sending Messages when the time geographical zone was n’t set to update automatically . It ’s not clear what was make the trouble , perhaps it ’s to do with the carrier configurations .
Here ’s how to exchange your metre zone preferences :
9. Reset All Settings
As a last recourse , you could do a full Reset …
In options go to General > Transfer or Reset iPhone > Reset .
10. Ask Apple
If you are still having problems then it ’s plausibly prison term toget an appointment with a virtuoso at the Apple Store , here ’s how .
Specific problems with iMessage
Below we depend at some specific problem with iMessages – let us have intercourse if you know any issues with the servicing , or if you discover a fix of your own .
iMessage activation unsuccessful
plant up iMessage on an iPhone or iPad should be a simple process , but it can sometimes be problematic . In some event citizenry are seeing an error notification when they attempt to trigger iMessage ( or FaceTime ) on their iPhone .
You may see one of the follow computer error messages :
We offer lots of advice about how to posit this subject here : What to do when iMessage wo n’t actuate on your iPhone .
In sum-up :
Why isn’t my friend receiving iMessages?
If you be intimate your acquaintance has an iPhone , iPad or Mac , they should be able to experience iMessages – but they may not have the iMessage feature trigger , or not be registered for it .
It ’s also possible that they have recently changed networks and require to trigger iMessage .
instead , it ’s possible that your ally has switched to using an Android or Windows machine ? They may still be capable to experience iMessages on their iPad and Mac , but they wo n’t receive them on their raw handset . If they no longer want to have iMessages they take to deregister from iMessage .
If you know your friend has an iPhone , it may plainly be that they ask to turn on the serve . In which case , tell them :
However , it may not be that simple , so we have a separatetutorial about the steps they need to take to verify iMessages will get through .
If your friend no longer has an iPhone it ’s still potential that you’re able to send iMessages – but they wo n’t be delivered to their fresh French telephone . If they would favor to turn off iMessage to avoid miss out on texts , they can do the following :
After turning off iMessage , the text message you send on an iPhone will be unripened rather than blue .
iMessage visual effects aren’t working
There are some fun animated effects that you’re able to use to heighten your iMessages .
For example , you may iron out and hold on a speech house of cards to add a thumbs up or a heart , you may send cartoon , and if you press and bind the pointer that you usually tap to get off a content you will get access to playfulness upshot like charge with Echo , Spotlight , Balloons , Confetti , Love , Lasers , Fireworks , film Stars , and Celebration .
If the problem is that some of these ocular effect are n’t being have by your receiver , try out the following :
observe , your effects wo n’t shape if they ’re not sent as an iMessage ; if your booster does n’t have an iPhone iPad or Mac they wo n’t see them .
Can’t send a group iMessage
If you ’re having trouble sending message to groups of multitude , one reason could be that one of your inter-group communication no longer has an iPhone .
When you send a group message in iMessage all your impinging will show up as blue , until you sum up someone who does n’t have iMessage , then they will all sprain green as the iMessage grouping will not be support .
If you had a group iMessage and one of your contacts stopped using their iPhone this would break the group iMessage . To find out if this is the case , set out a newfangled radical message rather than continuing with the old one .
It ’s also possible that you ca n’t transport a group message to an existing ribbon because you left the conversation .
If you recall you ’ve exclude yourself out of a group message , as we described above , you will need to do the following :
We cover this here too : How to bushel grouping message reply that appear as individual ones on your iPhone .
What if you are intent on group message your supporter and not all of them have iPhones ? In that vitrine , your undecomposed option is to practice Whatsapp . We have thistutorial about using Whatsapp here .
Lost or accidentally deleted Messages
If you ’ve accidentally edit authoritative substance , or if you ’ve upgrade your iPhone and earn that some messages have disappeared , do n’t concern : you may be able to get them back .
There are five principal ways of convey back lost or deleted iMessages :
We traverse all of these in a separate article : How to retrieve erase text messages .
Messages on iPhone not appearing (or out of order) on Mac/iPad
The coordinated Messages apps on iOS and Mac should allow you to easily and handily carry on iMessage conversations across the two platforms . But sometimes the two apps fail to sync properly , and iMessages sent from ( or received on ) the iPhone give out to appear on the Mac , or vice versa .
Do not worry . This is such a usual ill that Apple has made it potential to hive away all your in iCloud – which signify that they will always be in sync on all your gadget . For more information , we have this tutorial aboutusing iMessages in iCloud .
If you are n’t keen on wrick on iMessages in iCloud ( it may impact your useable repositing ) you could hear the following :
For more item , seeHow to sync iMessage conversation on iPhone , iPad and Mac .
