Apple has routinely confused its users with the sitecaptive.apple.com , which appears in a distinct Wi - Fi connexion windowpane that acts as a foremost overlay in iOS , iPadOS , and macOS that you have to respond to . As I key back in 2018 , Apple uses this website to test whether the Wi - Fi electronic web to which you ’ve connected has a verbatim internet provender or there ’s a login or other portal between you and the internet .
Recently , however , a reader had this name come out while they were connected to their home ISP . The Wi - Fi login windowpane showedcaptive.apple.comon the first line within the title region , the name of their ISP in the second line , and a form label “ USER LOGIN ” in the body of the pageboy .
I counsel them to get in touch with the ISP , which ultimately had to remotely boot the broadband modem with built - in Wi - Fi that take shape their home connection . The login then disappear . So if you hunt into the same problem , call your ISP and demand them to remotely reboot your broadband modem .
This Mac 911 article is in response to a doubtfulness submitted by Macworld reader Etsuko .
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