In the face of an avalanche of bad publicity , domain registrar Go pa is being accused by a competitor of puff its feet on allowing customer to will its service .
Ina post on its blog , fellow arena record-keeper Namecheap report that customers seek to transpose their sphere away from Go Daddy are being delayed . The post accuses Go Daddy of “ returning uncomplete WHOIS information ” as a part of the transfer of training process , a recitation which is against the rules ofICANN(Internet Corporation for Assigned Names and Numbers ) , the process manager for the land - name system of rules .
“ We suspect that this competitor is thwarting efforts to transfer domains away from them , ” save Namecheap Community Manager Tamar Weinberg in the web log post . “ We at Namecheap believe that this action speaks volumes about the impact that informed customers are accept on Go Daddy ’s business enterprise . ”
Ross Rader , general director of Hover , another domain - registration society , said he could n’t confirm Namecheap ’s accusations . “ I have no data other than what each has published and transfer are flowing freely over here , ” hetweeted .
Go Daddy has been a attractor for controversy . Most recently , it received withering criticism for supporting theStop Online Piracy Act , then backtracked and rive its backup . The company ’s sexually indicative commercial message have n’t helped , nor has the widely reportedrecreational elephant huntingof its chief operating officer . The caller has also been impeach before ofdelaying Whois updatesinviolation of ICANN policies .
As a result , there ’s beena campaign onlineto encourage users totake their business elsewhere . Macworldeven posted a guide to transfer your domain - name service of process before this calendar month .
Update : Go Daddy has respond to us and say it ’s not doing anything awry , that this is just a misinterpretation , and that nobody at Namecheap has contacted them about this topic . Here ’s a affirmation from Go Daddy Senior Director of Product Development , Domains :
Namecheap put up their accusations in a blog , but to the safe our of knowledge , has yet to get through Go Daddy directly , which would be common recitation for office like this . Normally , the lad registrar would make a petition for us to remove the normal rate specify block which is a received practice used by Go Daddy , and many other recorder , to value limit Whois queries to battle WhoIs insult .
Because some registrars ( and other data gathering , break down and reportage entities ) have legitimate need for sound port 43 admittance , we routinely grant requests for expand admittance per an SOP we ’ve had in place for many years . Should we make touch with Namecheap , and learn they postulate similar access , we would treat that request similarly .
As a side note , we have see some villainous activity this weekend which came from non - registrar sources . But , that is not unusual for a vacation weekend , nor would it cause licit requests to be rejected . Nevertheless , we have now proactively removed the charge per unit demarcation line for Namecheap , as a good manners , but it is of import to manoeuver out , there still may be back - closing IP addresses affiliated with Namecheap of which we are unaware . For pure resolution , we should be talking to each other — an try we are initiating since they have not done so themselves .
In an update station to Namecheap ’s web log , the ship’s company say “ GoDaddy has reassert they have in the end release our interrogation . The transfer queue is being cleared and all transfer should go swimmingly from here on . Many thanks to our client and supporters for make for this issue the attention it merit ! ”
[ chapeau tip : Ryan Blockand Glenn Fleishman . ]
